Withdrawing cryptocurrency involves transferring assets from your exchange account to another platform or wallet. If you’re new to OKX (formerly OKEx) and wondering how to withdraw your funds, this step-by-step guide will walk you through the process for both web and mobile users.
OKX Withdrawal Methods
OKX offers two primary withdrawal options:
- On-chain transfers: For sending crypto to external wallets or non-partner exchanges.
- Internal transfers: For moving funds between OKX accounts or partner platforms (fee-free and instant).
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Web Platform Withdrawal Guide
Step 1: Access Withdrawal Section
- Log in to your OKX account
- Click “Assets” in the top-right corner
- Select “Withdraw”
Step 2: Select Cryptocurrency
- Choose your desired crypto (e.g., BTC)
- Select withdrawal method (on-chain or internal transfer)
- Click “Next”
Step 3: Enter Withdrawal Details
- For on-chain transfers:
- Paste the recipient wallet address
- Enter withdrawal amount
- For internal transfers:
- Select destination platform from dropdown
- Enter recipient account details
Mobile App Withdrawal Guide
Step 1: Transfer to Funding Account
- Open OKX app
- Move assets to your funding account first
Step 2: Initiate Withdrawal
- Tap “Assets” at the bottom
- Select “Withdraw”
- Choose “Regular Withdrawal”
Step 3: Complete Transaction
- Select cryptocurrency
- Enter/paste destination address
- Input amount and confirm
Key Withdrawal Considerations
- Chain Selection:
- Only USDT requires chain selection (OMNI/ERC20/TRC20)
-
Must match recipient’s chain type
-
Special Requirements:
- Some coins require MEMO/TAG labels
-
Missing these may result in lost funds
-
Network Fees:
- On-chain transfers incur miner fees
- Higher fees typically mean faster processing
- Example BTC fee: 0.0004-0.01 BTC per transaction
Withdrawal Status Explanations
| Status | Description |
|---|---|
| Pending | Request submitted, awaiting processing |
| Manual Review | Requires phone verification from OKX support |
| Processing | Transaction being executed on blockchain |
| Completed | Funds successfully withdrawn |
Frequently Asked Questions
How long do OKX withdrawals take?
- Internal transfers: Instant
- On-chain transfers: Varies by network congestion (typically 10-30 minutes)
Why is my withdrawal under manual review?
OKX may flag transactions for security verification if they:
– Are unusually large
– Come from new devices
– Match risk patterns
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What’s the difference between ERC20 and TRC20 USDT?
- ERC20: Ethereum network, higher fees, wider compatibility
- TRC20: Tron network, lower fees, faster transactions
Can I cancel a withdrawal?
Only possible if status shows “Pending.” Once processing begins, transactions cannot be reversed.
Why hasn’t my transaction arrived?
Possible reasons include:
– Incorrect wallet address
– Wrong chain selection
– Network congestion
– Missing MEMO/TAG for required coins
Always double-check all withdrawal details before submission to avoid errors or lost funds. For persistent issues, contact OKX customer support with your transaction hash for investigation.