Purchasing cryptocurrencies with Visa and Mastercard debit/credit cards is a quick and convenient process, with only a small fee involved. Follow these steps to add your card and start buying crypto instantly.
Getting Started
- Log In to Your Account
- Open the OKX app and navigate to Buy > Buy Crypto
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If using the web platform, log in and go to Buy Crypto > Express Buy
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Select Your Cryptocurrency
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Choose the crypto asset you wish to purchase (e.g., Bitcoin, Ethereum).
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Enter Purchase Amount
- Specify the fiat amount you want to invest or the crypto amount you’d like to buy.
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Select your payment method.
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Add a Card (If Needed)
- Skip this step if you’ve already linked a card.
- To add a new card, click Add Card and enter your card details.
- Note: Only cards registered under your name are accepted.
- Click Next, provide your billing address, and confirm with Add Card.
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Once added, select the card and proceed by clicking Next.
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Review & Confirm Purchase
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Preview your order details and click Buy to proceed.
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Complete Bank Authentication
- You may receive an SMS or app-generated verification code from your bank.
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Enter this code to finalize the transaction.
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Order Completion
- After a successful purchase, your crypto will be available in your account.
- You can Check Details to view the order history or Return to Home.
Frequently Asked Questions (FAQs)
1. Which Cards Are Supported?
- Visa/Mastercard debit/credit cards from most regions (excluding the U.S.).
- U.S. users: Only debit cards are currently supported.
2. What Are the Fees?
Fees vary by currency:
| Currency | Fee |
|---|---|
| EUR | 1.99% |
| HKD | 2.49% |
| USD | 2.49% |
| SGD | 2.49% |
| AUD | 1.50% |
3. Why Can’t I Add My Card?
- Verify that all card details are correct.
- If issues persist, contact your bank or our support team.
- Some cards require micro-deposit verification or 3D Secure authentication.
👉 Need help with card verification?
4. Why Is My Transaction Declined?
- Ensure your card is active and details are accurate.
- Contact your bank for transaction blocks or insufficient funds.
5. Where Do I Find the Verification Code?
- Generated by your bank via SMS or banking app as part of 3D Secure.
6. Are Fees Charged for Failed Transactions?
- No fees apply if the transaction fails.
👉 Explore low-fee crypto purchases
7. Where Are My Purchased Cryptocurrencies Stored?
- Navigate to your Portfolio or Assets section post-purchase.
8. How Do I View Purchase History?
- Web: Buy Crypto > Express Buy > Order History
- App: Portfolio > Transactions > Filter by “Buy”
By following these steps, you can seamlessly buy cryptocurrencies using your debit or credit card. For further assistance, refer to our support resources or FAQ section. Happy trading!