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OKX User Survey Terms and Conditions

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OKX (“we,” “our,” or “us”) conducts User Satisfaction Surveys and related campaigns under these Terms and Conditions (the “Terms“). These Terms supplement the OKX Terms of Service applicable to your account.

Promotion Overview

  • Eligibility: Surveys are available during specified Promotion Periods. Only the first X eligible users (as defined per campaign) may qualify for rewards (“Gift”).
  • Regional Restrictions: Users from certain countries/regions may be excluded (see Clause 2.2 of OKX’s Terms).
  • Service Providers: Participation varies by jurisdiction and governing entity:
Entity Jurisdiction Terms Link
OKX Europe Malta/EU Terms
OKX US United States Terms
OKX Australia Australia Terms
OKX Dubai UAE Terms
OKX Brazil Brazil Terms linked upon registration
OKX Singapore Singapore Terms linked upon registration
Aux Cayes Other regions Terms linked upon registration

👉 Explore OKX’s global services

Key Conditions

  1. Rewards:
  2. Gifts are non-transferable and subject to market volatility.

  3. Only 100 participants will receive rewards (first-come, first-served).

  4. Verification:

  5. Users must complete OKX’s advanced identity verification.

  6. Limitations:

  7. Sub-accounts are ineligible.

  8. Taxes/fees related to rewards are the recipient’s responsibility.

  9. Distribution:

  10. Rewards are issued within 21 days post-promotion.

  11. Modifications:

  12. OKX reserves the right to amend Terms or cancel promotions without notice.

Disclaimers

  • Not Financial Advice: Surveys/rewards are not investment recommendations. Crypto assets carry risks; consult a professional before trading.
  • Regional Variations: Product availability differs by jurisdiction.

👉 Learn about OKX’s compliance standards

FAQs

1. Who can participate in OKX surveys?
Eligible users vary by region. Check the Terms for exclusions.

2. How are rewards distributed?
Gifts are credited to eligible accounts within 21 days after the Promotion Period.

3. Can sub-accounts claim rewards?
No, only primary accounts qualify.

4. Are rewards taxable?
Yes, recipients are responsible for any applicable taxes.

5. What if I’m in a restricted region?
Users from excluded countries cannot participate.

6. How does OKX handle disputes?
OKX’s interpretation of the Terms is final.

© 2025 OKX. All rights reserved.
For further details, visit www.okx.com.

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