Depositing digital assets into your OKX (formerly known as OKEx) account is a straightforward process, but requires attention to detail for secure transactions. This comprehensive tutorial covers every step from network selection to handling special requirements like destination tags.
Step 1: Accessing the Deposit Interface
- Launch the OKX official mobile app and log in to your account
- Tap the [Assets] tab from the homepage
- Select [Deposit] followed by [Deposit Crypto]
- Choose your preferred cryptocurrency from the list (e.g., USDT, BTC, ETH)
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Step 2: Selecting the Correct Deposit Network
When depositing cryptocurrencies that support multiple networks:
- After selecting your coin, you’ll see available networks (e.g., for USDT: TRC20, ERC20, OKT Chain)
- Critical: Match the network with your withdrawal source
- Example: If withdrawing USDT from Binance using TRC20, select TRC20 on OKX
- Copy the deposit address using the [Copy] button
- Paste this address in the withdrawal section of your external wallet/exchange
Security Alert:
Mismatched networks may result in permanent fund loss. Always double-check:
– Network protocol consistency
– Address accuracy before confirming transactions
Step 3: Tracking Your Deposit
Monitor transaction progress via:
1. [Assets] → [Deposit] → [Deposit Crypto]
2. Tap the [History] icon (top-right corner) to view:
– Pending confirmations
– Completed deposits
– Network congestion alerts
Special Considerations for Crypto Deposits
Handling Tag/Memo Requirements
Certain coins like XRP, XLM, or EOS require additional identifiers:
1. The deposit screen clearly indicates when a tag is needed
2. Enter both the:
– Deposit address (e.g., rPFLkxQk6xUGdgaE…)
– Destination tag (typically 9-12 digits)
3. Warning: Omitting tags may cause irreversible fund loss
Withdrawal Procedures
To move funds out of OKX:
1. Navigate to [Assets] → [Withdraw] → [Withdraw Crypto]
2. Enter:
– Exact recipient address
– Precise amount
– Identical network used for deposit
3. Confirm all details before final submission
Best Practices for Secure Transactions
- Network Selection: Verify compatibility with both sending/receiving platforms
- Small Test Transfers: For first-time deposits, send a minimal amount first
- Address Verification: Cross-check first/last 4 characters of wallet addresses
- Blockchain Patience: Allow for network confirmation times (varies by coin)
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Frequently Asked Questions
Q: How long do deposits usually take?
A: Processing times vary:
– Bitcoin (BTC): ~30 minutes (6 confirmations)
– Ethereum (ERC20 tokens): ~5-15 minutes
– TRON (TRC20): ~1-3 minutes
Network congestion may cause delays.
Q: What if I sent coins to a wrong address?
A: Cryptocurrency transactions are irreversible. Contact OKX support immediately with:
– Transaction hash (TXID)
– Exact amount/sent time
– Screenshots of withdrawal records
Q: Why hasn’t my deposit appeared after successful blockchain confirmation?
A: Possible causes include:
1. Tag/memo omission (for required coins)
2. Network mismatch (e.g., sent via ERC20 to TRC20 address)
3. Platform maintenance
Q: Are there minimum deposit amounts?
A: Yes, each cryptocurrency has unique minimums:
| Coin | Minimum Deposit |
|——–|—————–|
| BTC | 0.0001 |
| USDT | 1 (TRC20) |
| ETH | 0.01 |
Q: Can I cancel a deposit in progress?
A: Blockchain transactions cannot be canceled once broadcasted. You must wait for:
– Network confirmation (if pending)
– Automatic refund (if sent to invalid address)
Q: How do I know which network to choose?
A: Always match:
1. The network used by your sending platform
2. Your desired transaction speed/fee balance
– TRC20: Fastest, lowest fees
– ERC20: Wider compatibility, higher fees
By following these guidelines, you ensure secure and efficient cryptocurrency management on one of the world’s leading digital asset platforms. For enhanced security, enable two-factor authentication (2FA) and address whitelisting in your OKX account settings.
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